I posted today over on GeekEstateBlog with my ideas about what MLSs of the future need to be doing to stay strategically relevant. I’m on a panel at Inman’s RE Connect this week in NYC on the subject. I hope to see you there. If you can’t make it, read the blog post. It covers much the same material, and you don’t have to put up with my dorky facial expressions and speech mannerisms.
Great post Brian. But what to measure? As they say, every time another acre of rainforest falls, the GDP goes up. Some metrics look good in the short term but are strategically bad. Other things can be strategically good but require investment for which the payoff (especially in dollars) is not clear.
I strongly agree with you in principle, but the execution of measurement is a tricky